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Getting Your Company on the Path to Systemic Innovation
You may have heard us mention the term systemic innovation a time or two. We define systemic innovation as: A...
edit Lis Hubert
event 07/10/2019
Active Listening & Customer Research: What Not to Do
In our series on Active Listening, we’ve not only introduced what Active Listening is, but we’ve provided a practical introduction...
edit Lis Hubert
event 04/24/2019
Active Listening & Customer Research: A Practical Introduction
The last piece in this series provided a conceptual look at how to practice active listening when facilitating customer interviews....
edit Lis Hubert
event 04/10/2019
It’s been mentioned time [1] and again [2] that Active Listening is a key component to exercising empathy. Further, we...
edit Lis Hubert
event 03/27/2019
User Centricity Through Systemic Innovation
I just finished reading Bad Blood by John Carreyrou. It’s a fascinating account of the rise & fall of Theranos,...
edit Diana Sonis
event 03/13/2019
“I don’t want innovation,” said no business… ever. Everyone wants it because innovation means growth, market share, sustainable profit, more...
edit Diana Sonis
event 02/27/2019
Design thinking does not guarantee innovation. It’s a process structured to get you thinking in a different way; to get...
edit Diana Sonis
event 02/13/2019
We use a lot of words interchangeably in conversations. If we use something long enough to stand-in for something else,...
edit Diana Sonis
event 01/30/2019
How Long Does It Take to Get Started with a Design Thinking Partner
You’ve done your research, and you know the best way to generate and test ideas for innovation is to take...
edit Lis Hubert
event 01/16/2019
Selling Design Thinking To Management: Metrics for your pitch.
In selling the idea of Design Thinking to management, it’s often helpful to back it up with some research. However,...
edit Diana Sonis
event 01/02/2019
Selling Design Thinking to Management: What worked for us
Getting executives on board with design thinking can be an exercise in patience. Think of it as teaching a class....
edit Diana Sonis
event 12/12/2018
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