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Looking for more info on CX? Check out our blog articles, case studies, newsletters, webinars, and downloadables!

Featured CX
Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

UX Camp Winter 2021 Navigation in complex websites and products is… well, complex. How do you help your users go...

edit Lis Hubert

event 01/23/2021

CX
Optimizing Websites for Today’s Customer

Optimizing Websites for Today’s Customer

Customer Experience Week 2020 Lis Hubert, Diana Sonis, and Adam Parks discuss how collections agencies should be optimizing websites for...

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event 12/15/2020

CX
CX Week – Lis Hubert & Diana Sonis

CX Week – Lis Hubert & Diana Sonis

Customer Experience Week 2020 Have you tried paying a bill like you’re asking consumers to do? Collection agencies need to...

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event 12/14/2020

UX
Post Session Q & A – Designing Complex Website Navigation

Post Session Q & A – Designing Complex Website Navigation

Firecat First Friday In this Post Session Q & A for Designing Complex Website Navigation, expert information architects Lis Hubert...

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event 09/04/2020

CX
Designing Complex Website Navigation

Designing Complex Website Navigation

Firecat First Friday Navigation in complex websites and products is … well, complex. How do you help your users go...

edit Lis Hubert

event 09/04/2020

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