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The Customer Journey: What It Is, Why It Matters, and How to Map It
edit Lis Hubert
event 03/01/2024
pace 4 mins
Hudson Valley Can Code – November 2023
Understanding your customer journey is essential to connecting with your audience – and building a strong relationship with them. In this 80-minute webinar, you’ll learn:
- What the customer journey is.
- Why you need to map multiple customer journeys.
- How to build your own customer journey maps.
You’ll also get expert tips on how to avoid common pitfalls during the customer journey mapping process.
Presented by Lis Hubert at Hudson Valley Can Code on November 2, 2023.
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edit Lis Hubert
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pace 4 mins
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